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Introduction

Canvas Automation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Canvas Automation.

Scope: This policy applies to information we collect when you use our website, mobile applications, and other online products and services (collectively, the "Services") or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

  • Contact Information: Name, email address, phone number, company details
  • Account Information: Username, password, profile information
  • Billing Information: Payment card details, billing address (processed by our payment processors)
  • Communication Data: Records of your communications with us

Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, features used, time spent on services
  • Location Data: General location based on IP address or precise location with your consent

Information from Other Sources

We may receive information about you from other sources, including:

  • Third-party services that you connect to our Services
  • Business partners and service providers
  • Publicly available sources

How We Use Information

We use the information we collect for various business purposes, including:

Purpose Description
Service Delivery To provide, maintain, and improve our Services, including automation solutions and customer support
Communication To send you technical notices, updates, security alerts, and administrative messages
Personalization To personalize your experience and deliver content and product offerings relevant to your interests
Marketing To send you promotional communications about our services, with your consent where required
Analytics To monitor and analyze trends, usage, and activities in connection with our Services
Security To detect, investigate, and prevent fraudulent transactions and other illegal activities
Legal Compliance To comply with legal obligations and protect the rights, property, or safety of Canvas Automation

Legal Basis: We process your personal information based on your consent, our legitimate business interests, the performance of a contract with you, or to comply with legal obligations.

Information Sharing

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors, service providers, and contractors who need access to perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information for any other purpose with your consent.

Data Protection: We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function and cannot be switched off
  • Performance Cookies: Allow us to count visits and traffic sources to measure and improve site performance
  • Functional Cookies: Enable enhanced functionality and personalization
  • Targeting Cookies: Used to build a profile of your interests and show relevant advertisements

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Physical security measures at our facilities
  • Staff training on data protection

Disclaimer: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you and the applicable regulatory authorities as required by law.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal information
  • Rectification: The right to request correction of inaccurate information
  • Erasure: The right to request deletion of your personal information
  • Restriction: The right to request limiting the processing of your information
  • Portability: The right to request transfer of your data to another organization
  • Objection: The right to object to processing of your personal information
  • Withdraw Consent: The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within 30 days.

Verification: We may need to verify your identity before processing your request, which may require us to request additional personal information from you.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process your personal data
  • Whether we can achieve those purposes through other means
  • Applicable legal requirements

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our servers are located in the United States, and our service providers operate around the world. This means that when we collect your personal information, we may process it in any of these countries.

Safeguards: We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy, including implementing the European Commission's Standard Contractual Clauses for transfers of personal information.

Changes to This Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments.

When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the "last updated" date displayed at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: privacy@canvasautomation.com

Phone: +1 (555) 123-4567

Address: 123 Automation Drive, San Francisco, CA 94105

Contact Our Privacy Team